FACTORS THAT AFFECT CUSTOMER SATISFACTION. Economic journal of Lesya Ukrainka Volyn National University, [S. l.], v. 2, n. 14, p. 71–76, 2018. DOI: 10.29038/2411-4014-2018-02-71-76. Disponível em: https://echas.vnu.edu.ua/index.php/echas/article/view/322.. Acesso em: 5 may. 2024.