Analysis of Service Quality Perception Models on the Basis of Stakeholders Interests Harmonization. Economic journal of Lesya Ukrainka Volyn National University, [S. l.], v. 1, n. 1, p. 24–29, 2015. DOI: 10.29038/2411-4014-2015-01-24-29. Disponível em: https://echas.vnu.edu.ua/index.php/echas/article/view/274.. Acesso em: 18 may. 2024.