DIGITAL TECHNOLOGIES IN MARKETING ACTIVITY DIAGNOSTICS

Authors

DOI:

https://doi.org/10.29038/2786-4618-2025-01-184-189

Keywords:

marketing diagnostics; marketing; digital technologies; digitalization; marketing analysis.

Abstract

Introduction. The article examines the interpretation of various foreign and domestic economic concepts of “marketing activity diagnostics” and “marketing digitalization”. It is considered the leading software for solving marketing tasks and performing marketing activity diagnostics. It studies how using modern digital platforms ensures the adoption of sound strategic decisions that increase companies' competitiveness.

The purpose of the article. Consideration of interpretations by various foreign and domestic scientists of economic concepts: «diagnostics of marketing activities», «digitalization of marketing». Research into the impact of digital technologies on the diagnostics of companies' marketing activities. Disclosure of the main advantages of using digital technologies in marketing diagnostics.

Metods. The research used content analysis, comparative analysis, and logical generalization. The methodological basis of the research was theoretical provisions on marketing activities, scientific works of famous economists in the field of marketing, and digital technologies.

Results. The essence of the economic concept of «diagnostics of marketing activities» and «digitalization of marketing» is revealed. The study showed that using advanced technologies, such as web analytics, AI, Big Data, and CRM systems, provides companies with competitive advantages and makes informed management decisions. In the future, the role of digital technologies in marketing diagnostics will only decrease, requiring companies to be flexible, adaptable, and innovative in their approach to analyzing marketing processes.

Conclusiоns. Digital marketing analytics is a critical step for companies looking to improve their advertising and customer engagement. Innovative solutions such as Big Data analytics, marketing automation, and competitive intelligence tools enable companies to make strategically informed decisions and achieve better results.

References

1. Larka L. S. (2023) Marketynhovi doslidzhennia yak informatsiina osnova diahnostyky marketynhovoi diialnosti pidpryiemstva. Visnyk Khmelnytskoho natsionalnoho universytetu. Ekonomichni nauky. № 1. S. 80-84. [in Ukrainian].

2. Shams R. (2016) Rozbudova potentsialu dlia stiikoi konkurentnoi perevahy: kontseptualni zasady. Marketynhova rozvidka ta planuvannia. № 34 (5). S. 671-691. [in Ukrainian].

3. Hilbert M. (2016) Velyki dani dlia rozvytku: Ohliad obitsianok ta vyklykiv. Ohliad polityky rozvytku. № 34(1). S. 135-174. [in Ukrainian].

4. Koiuda V. O., Mazko T. I., Koiuda, V. A. & Mazko T. I. (2014) Formuvannia hrupy pokaznykiv dlia diahnostyky systemy marketynhu pidpryiemstva. Teoretychni i praktychni aspekty ekonomiky ta intelektualnoi vlasnosti. Vypusk 1 (10), Tom 2. [in Ukrainian].

5. Kotler P., Kartajaya H., Setiawan I. (2016) Marketing 4.0: Moving from Traditional to Digital. Hoboken, NJ: Wiley. 208 p. [in English].

6. Kingsnorth S. (2019). Digital Marketing Strategy. 3rd ed. Kogan Page, 384 r. URL: https://surl.li/ukdbzo (date of access: 15.03.2025). [in English].

7. Raiko D. V., Lebedieva L. E. (2015) Model upravlinnia marketynhom u systemi menedzhmentu promyslovoho pidpryiemstva. Marketynh i menedzhment innovatsii. № 1. S. 107-123. [in Ukrainian].

8. Oliinyk H. Yu. (2021) Tsyfrovizatsiia marketynhovoi systemy upravlinnia pidpryiemstvom. Investytsii : praktyka ta dosvid. TOV «DKS-tsentr». № 4. S. 29-35. [in Ukrainian].

9. Rodgers D. (2016) The Digital Transformation Playbook: Rethink Your Business for the Digital Age. Publishing: Columbia Business School. 296 r. [in English].

10. Big Data Working Group. Cloud Security Alliance. URL: https://cloudsecurityalliance. org/working-groups/big-data/#_overview (data zvernennia: 11.03.2019). Nazva z ekranu. [in English].

11. Rudenko M. V., Kyryliuk Ye. M., Khutorna M. E. (2022) Tsyfrovizatsiia : marketynhovi trendy ta platformy realizatsii. Naukovyi visnyk Odeskoho natsionalnoho ekonomichnoho universytetu. Odesa : Odeskyi natsionalnyi ekonomichnyi universytet, № 5-6 (294-295). S. 80-87. [in Ukrainian].

12. Venard B. (2021) Les malentendus de la mandialisation // Prublemes economic. URL: https://www.cairn.info/revue-humanisme-et-entreprise-2008-1-page-61.htm. [in English].

13. Koberniuk S., Karpenko V. (2023) Napriamy tsyfrovizatsii marketynhu ahrarnykh pidpryiemstv. Innovation and Sustainability. Vinnytsia, (1), S. 204-212. [in Ukrainian].

14. Diachkov D., Pleskach O., Oliinyk T. (2023) Bazovi instrumenty upravlinnia tsyfrovym marketynhom ta yikh kharakterystyka. Tsyfrova ekonomika ta ekonomichna bezpeka. No8(08). S. 137-142. DOI: https://doi.org/10.32782/dees.8-23 (data zvernennia : 10.03. 2025). [in Ukrainian].

15. Voitovych S., Lorvi I., Bukalo N. (2022) Zastosuvannia CRM-tekhnolohii dlia avtomatyzatsii protsesiv vzaiemodii iz spozhyvachamy zakladu posluh. Ekonomichnyi forum. Lutsk. №4. S. 68-73. [in Ukrainian].

Downloads

Published

2025-04-25

Issue

Section

Entrepreneurship trade and exchange activities

How to Cite

[1]
2025. DIGITAL TECHNOLOGIES IN MARKETING ACTIVITY DIAGNOSTICS. Economic journal of Lesya Ukrainka Volyn National University. 1, 41 (Apr. 2025), 184–189. DOI:https://doi.org/10.29038/2786-4618-2025-01-184-189.